Terms and Conditions

1. Introduction

Welcome to Masifevi! By accessing or using our marketplace eCommerce website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you may not use our website or services.

2. Definitions

“Platform” refers to Masifevi, the website where buyers and sellers connect for the purchase and sale of goods.
“User” or “You” refers to anyone who visits, browses, or uses our platform, whether as a seller, buyer, or guest.
“Seller” refers to individuals or entities offering goods for sale on our platform.
“Buyer” refers to individuals or entities purchasing goods through our platform.

3. Account Registration

To use certain features of the platform, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Marketplace Services

Our platform allows sellers to list their products for sale and buyers to purchase such products. We are not the seller of the items but only provide a venue for sellers and buyers to connect. The contract for the sale of any product is between the seller and buyer.

5. User Conduct

You agree not to:

Use the platform for any unlawful purposes.
Submit false or misleading information.
Violate the intellectual property rights of others.
Engage in fraudulent or deceptive practices.
Attempt to interfere with the website’s operation.

6. Product Listings and Pricing

Sellers are responsible for providing accurate descriptions, pricing, and availability of their products. We do not guarantee the quality, legality, or authenticity of the products listed on the platform.

7. Payment Terms

Payments are processed through third-party payment gateways. Buyers agree to pay the price for the products as listed, including any applicable taxes and shipping fees. Sellers agree to fulfill orders promptly upon receipt of payment.

8. Shipping and Delivery

Sellers are responsible for shipping products to buyers. The platform may provide estimated delivery times, but these are not guaranteed. Buyers should contact the seller directly for any shipping-related issues.

9. Returns and Refunds

Returns and refunds are subject to the seller’s individual policies. Buyers should review the return and refund policies of the seller before making a purchase. The platform is not responsible for processing or facilitating returns or refunds.

10. Dispute Resolution

Any disputes arising between users (whether between buyers and sellers or between sellers themselves) should be resolved directly between the parties. While we may provide mediation or support in resolving disputes, we are not responsible for the outcome of such disputes.

11. Limitation of Liability

Our platform is provided on an “as-is” basis, and we make no representations or warranties of any kind regarding the operation of the platform, the accuracy of listings, or the quality of the products. We will not be liable for any damages arising out of or related to the use of our platform.

12. Intellectual Property

All content, trademarks, and intellectual property related to the platform, including the design, layout, and software, are owned by Masifevi or its licensors. Users are not allowed to copy, modify, or distribute this content without our express permission.

13. Termination

We reserve the right to suspend or terminate your access to the platform for any reason, including violation of these Terms and Conditions, without notice.

14. Amendments

We may modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the platform after such modifications constitutes your acceptance of the new terms.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Turkey. Any legal action or proceeding arising under these terms will be subject to the exclusive jurisdiction of the courts in Turkey.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@masifevi.com or +90 549 198 61 34.