1. Introduction

Masifevi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketplace eCommerce website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our platform.

2. Information We Collect

We may collect personal information about you in a variety of ways when you use our platform, including:

2.1 Personal Data

• Account Registration Information: When you create an account, we may collect your name, email address, phone number, shipping address, and payment details.
• Transaction Information: When you purchase or sell products, we collect information related to the transaction, such as product details, payment information, and shipping details.

2.2 Automatically Collected Information

• Usage Data: We collect information about your interactions with the platform, such as the pages you visit, the links you click, your IP address, browser type, and device information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

3.1 To Provide and Improve Our Services

• Process your transactions, manage your account, and provide customer support.
• Facilitate communication between buyers and sellers.
• Improve our platform’s performance, security, and user experience.

3.2 For Marketing and Communications

• Send you promotional materials, updates, and offers (if you have opted in to receive such communications).
• Administer surveys, contests, or promotional activities.

3.3 For Legal and Security Purposes

• Prevent fraud, abuse, or any unlawful activities on the platform.
• Comply with legal obligations, respond to lawful requests from public authorities, and enforce our Terms and Conditions.

4. How We Share Your Information

We may share your information with third parties in the following situations:

4.1 Service Providers

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors, shipping carriers, or analytics providers.

4.2 Legal Obligations

We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect the rights of Masifevi, or prevent harm.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, we may transfer your information as part of that transaction.

4.4 With Other Users

• Buyers and Sellers: We share information necessary to facilitate transactions between buyers and sellers, such as name, shipping address, and contact details.

5. Your Choices and Rights

You have the following rights concerning your personal data:

5.1 Access and Update

You can access, update, or correct your account information by logging into your account.

5.2 Opt-Out of Marketing

You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails. Note that we may still send you non-promotional communications, such as order confirmations or account-related updates.

5.3 Delete Your Data

You can request that we delete your personal information, subject to certain legal exceptions. Contact us at support@masifevi.com if you wish to delete your data.

5.4 Data Portability

You may have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your data. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own. By using our platform, you consent to the transfer of information to countries outside your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. Your continued use of the platform after such changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: omaraltaezi@gmail.com
• Phone: +90 549 198 61 34
• Address: 3 NOLU ERDOGDU BUZLUDERE NO: 104 IÇ KAPI NO: 1 ORTAHISAR/ TRABZON